Services

What we do, in detail.

Six things, plus the on-call rotation. Pick one. Pick all.

Cloud Engineering

We work on all three big clouds. Landing zones, identity, networking, the cost story. We follow each cloud's well-architected guidance because it usually turns out to be right.

  • Microsoft Azure, AWS, and Google Cloud
  • Landing zones & multi-account / multi-subscription design
  • Identity, networking, and security baselines
  • FinOps reviews & cost-optimization roadmaps

Application Modernization

Nobody has the appetite for a year-long rewrite, and we don't recommend them anyway. We move legacy in pieces, behind feature flags, with the old system still serving traffic until the day you say switch.

  • Legacy assessments & modernization roadmaps
  • Strangler-pattern migrations with measurable milestones
  • Coexistence between legacy and modern systems
  • Rollback-safe deployments behind feature flags

Enterprise Integration

The glue between your CRM, ERP, warehouse, and that one bespoke system nobody understands. APIs, events, files, change-data-capture. We pick the simplest thing that works and write the contract down.

  • API design & lifecycle management
  • Event-driven and message-based architectures
  • ETL / ELT pipelines and CDC patterns
  • Contracts, schemas, and integration governance

Data & Analytics

Warehouses, pipelines, dashboards. The thing we care about most is whether anyone trusts the numbers. So we wire in quality checks and lineage early, not after the first wrong figure ships to the board.

  • Cloud data warehouses & lakehouses
  • Ingestion pipelines & transformation models
  • Reporting, dashboards, and self-serve BI
  • Data quality, lineage, and governance

Architecture & Advisory

The diagrams, decision records, and roadmaps your team will still be reading in two years. Ten years of seeing what works (and what really doesn't) goes into every recommendation.

  • Reference architectures & C4 diagrams
  • Architectural decision records (ADRs)
  • Roadmaps tied to business outcomes
  • Senior architect office-hours & reviews

DevOps, Security & Compliance

CI/CD, infrastructure-as-code, secrets management, SSO, audit logging. We write security in at the start because retrofitting it the week before SOC-2 is awful for everyone.

  • CI/CD pipelines & infrastructure-as-code
  • Identity, SSO, and secrets management
  • Audit logging & access reviews
  • SOC-2 / ISO 27001-aligned engineering practices

The on-call rotation.

Three tiers, sized to the gaps in your existing coverage. Pick one. Pick all.

L1

Service Desk

First line

The front door for users. Triage, how-tos, password resets, access requests, monitoring alerts, and clean handoffs when something escalates.

  • 24/7 ticket intake & triage
  • Knowledge-base driven resolution
  • Standard request fulfillment
  • Escalation to L2 with full context
Coverage24 / 7 / 365
L2

Technical Support

Engineers, not scripts

Real engineers who own the resolution. Config changes, log analysis, the weird user issue nobody else can reproduce. When it needs L3, we hand it over with everything they'll need.

  • Application & integration troubleshooting
  • Configuration & environment changes
  • Performance & data investigations
  • Detailed escalation packages for L3
P1 response< 30 minutes
L3

Engineering Support

The hard problems

Senior architects on the bridge. Root-cause analysis, code-level fixes, architecture work that stops the same incident from happening twice. A written RCA every time.

  • Root-cause analysis & written RCAs
  • Code, schema, and infrastructure fixes
  • Architecture remediation
  • Preventive engineering for repeat issues
P1 response< 15 minutes

Ways to work with us.

Different projects need different shapes. Here are the six we keep seeing.

A

Architecture sprint

Two to four weeks. You get a written blueprint, an integration map, and a phased plan with a real cost number. Fixed fee.

Good when you're starting fresh →
B

Embedded engineering

A senior architect joins your team for three to six months. They design, they code, they mentor. Same standup as everyone else.

Good when something's already moving →
C

Project delivery

We build the thing end to end. Weekly demos, milestone billing, a real handover at the end.

Good for greenfield builds →
D

Managed support

L1 / L2 / L3 on a recurring basis. Defined SLAs, a named technical lead on your account, the same engineers who built the thing.

Good for live systems →
E

Cloud assessment

A focused look at your Azure, AWS, or Google Cloud setup. Cost, security, reliability. Prioritized fixes you can actually do.

Good for cloud teams →
F

Advisory retainer

Senior-architect office hours, design reviews, and someone to call when you're stuck. Predictable monthly cadence.

Good for growing teams →

Not sure which one you need?

Write us a paragraph. We'll tell you which shape fits, or that none of them do.

Get a recommendation